AI PC Diagnostic Co-pilot for Complex Troubleshooting

The user's problem (BSOD, booting into BIOS, CRITICAL_PROCESS_DIED) represents a common and frustrating PC issue with a multitude of potential causes, as highlighted by the comment: 'A lot of ground to cover and potential causes, unfortunately.' This complexity makes DIY troubleshooting difficult for average users and time-consuming even for technicians. A SaaS opportunity exists for an AI-powered diagnostic co-pilot. This product would allow users to input their hardware specifications, symptoms, and upload system logs (e.g., Windows Event Viewer, crash dumps). The AI would then analyze this data against a comprehensive knowledge base of error codes, driver conflicts, hardware incompatibilities, and known fixes. It would provide step-by-step, guided troubleshooting paths, suggesting specific tests, BIOS settings adjustments, or driver updates. The product could serve both individual PC owners seeking to fix their own issues and small PC repair shops looking to streamline their diagnostic process, reduce labor time, and increase accuracy. Expected revenue could start with a subscription model, e.g., $9.99/month for individual users for advanced features, and a higher tier for technicians (e.g., $49.99/month) offering multi-user access and specialized tools, potentially generating $15,000 - $30,000+ monthly in early adoption phases with market penetration.