Business Analyst to Solution Architect: Leverage BA skills, explore external options
The user, a Business Analyst with 7 years at a tech company and previous Customer Success experience, has a strong foundation for a Solution Architect role. Their BA skills in understanding business needs and stakeholder management are crucial for SAs. The primary challenge is the lack of internal SA openings and slow promotion. The opportunity lies in proactively developing technical skills (e.g., cloud, system design), networking internally for insights (as planned), and critically, exploring external Solution Architect or Technical Account Manager roles where their combined BA and Customer Success experience would be highly valued. Waiting solely for internal movement at their current company appears to be a limiting factor.