For 65-year-old dad: Less stressful roles in customer service or insurance operations

Given your dad's extensive experience in customer service and sales, and his need for a less stressful environment, several opportunities exist. Consider remote customer service or call center roles (especially chat-based), which leverage his people skills with reduced pressure. Within the insurance industry, he could transition to an insurance service role or underwriting operations, utilizing his knowledge without direct sales targets. Other options include client-facing roles in banking, or retail positions at places like Apple Store or Home Depot, where his experience and maturity would be valued. Fiber internet sales also offers a 'no bosses, no expectations' contractor model that might appeal.