Improve Interview Skills to Unlock Professional Roles

The user is a Master's student with 3 years of professional office experience, highly competent in their current role (training new employees, helping people), but suffers from severe interview anxiety. Despite 'bombing' a Zoom interview, they received a callback, indicating their resume and qualifications are strong enough to get them through the initial screening. The crucial opportunity is to develop and practice interview skills to effectively articulate their abilities and manage anxiety. Utilizing university career services, mock interviews, and structured response methods (like STAR) can transform their interview performance, enabling them to secure the professional roles their qualifications deserve and overcome imposter syndrome. Their ability to learn and excel once on the job indicates a significant untapped potential in the interview process.