PACER: Enhanced Access, Cost Management & Error Resolution for Legal Users.

The user's post highlights significant friction points with PACER (Public Access to Court Electronic Records), experiencing 'errors' and perceiving it as 'not working,' even though comments indicate it's generally operational. This points to a substantial user experience problem and common technical hurdles (like MFA setup) for a critical professional tool used by legal and research professionals.

SaaS Opportunity & Product Form: A 'PACER Assistant' or 'Enhanced PACER Portal' SaaS. This solution would act as an intelligent overlay or assistant to PACER, providing essential value by:

1. Streamlined Access & UX: Offering a modern, intuitive interface for searching, viewing, and downloading documents, vastly improving upon PACER's dated native experience.
2. Error Troubleshooting & Support: Proactively diagnosing and providing step-by-step guidance for common issues such as MFA configuration, login errors, and browser compatibility, significantly reducing user frustration and reliance on generic support.
3. Cost Management & Optimization: Implementing tools to estimate download costs before retrieval, track spending, and alert users to manage their PACER expenditures effectively, addressing a major pain point related to unpredictable billing.
4. Automated Monitoring: Providing alerts for new filings or updates in tracked cases, saving users considerable manual checking time.
5. Document Management: Offering enhanced features for organizing, annotating, and securely sharing retrieved court documents.

Target Audience: Solo practitioners, small to medium-sized law firms, paralegals, legal researchers, investigative journalists, and financial analysts who regularly require efficient and cost-effective access to federal court records.

Expected Revenue: Given the high value placed on time-saving, frustration reduction, and cost control for legal professionals, a tiered subscription model would be viable. Pricing could range from $39/month (for individual users/basic features) to $199+/month (for small firms/advanced features like automated monitoring and cost analytics). With a strong value proposition and focused marketing in this niche, achieving several thousands of paying users is plausible, leading to an estimated annual recurring revenue (ARR) in the range of $500,000 to $3,000,000, depending on market penetration and average subscription tier.