Smart Internet Monitor: Diagnose & Report Recurring Connectivity Issues
Users frequently face recurring internet problems that ISPs struggle to diagnose, leading to immense frustration. This post highlights a daily internet outage after 4 PM, despite modem replacements and rewiring by Xfinity. A SaaS product can fill this gap by providing continuous, intelligent network monitoring and diagnostic reporting.
Product Form: A subscription-based smart internet monitoring service. It could involve a small, dedicated hardware device (like a custom mini-PC or a pre-configured Raspberry Pi) placed on the user's network, or a robust software agent for always-on computers, that continuously measures internet stability, latency, and throughput.
Key Features:
- Continuous Monitoring & Logging: Tracks all internet drops, slowdowns, and network events 24/7.
- Pattern Recognition: Identifies recurring issues, such as 'internet always drops after 4 PM' or 'slows down during specific usage patterns'.
- Detailed Diagnostic Reports: Generates easy-to-understand, data-rich reports with timestamps, duration, and type of issue (e.g., DNS resolution failure, upstream/downstream loss) that users can provide to their ISP for more effective troubleshooting.
- Local Network Insights (Optional): If integrated with local router data or local device monitoring, it could help identify if specific devices or internal network congestion trigger issues.
- Alerts & Notifications: Notifies users via app or email when an outage or significant degradation occurs.
Target Audience: Home users and small businesses experiencing persistent, intermittent, and hard-to-diagnose internet connectivity problems.
Expected Revenue: With a subscription model (e.g., $7-$15/month), even capturing a small fraction of frustrated internet users globally could yield significant revenue. For example, 20,000 subscribers at $10/month generates $200,000 in monthly recurring revenue. The value proposition is solving a deeply frustrating and costly problem for users who feel helpless.